Terms and conditions

By the website FindOnNet, you can buy goods and services directly from FindOnNet, as well as goods and services from other companies (“Partners”) who have chosen to sell their goods and services by the Website FindOnNet. If you purchase a product or service from a partner by the Website, it is the partner, not FindOnNet, with whom you enter into an agreement. Then the partners’ own general terms and conditions are also applied to the purchase.
1. General
1.1 These general terms and conditions (the “Terms”) apply when you as a consumer (the “Customer”) place an order by the Website. In those parts these Terms are the same regardless of whether you purchase a product or service from FindOnNet or the Partner, FindOnNet and the Partner are jointly referred to as the “Seller”.
1.2 As stated above, agreements are made for purchases by the website between you and FindOnNet and / or between you and one or more partners.
1.3 To be able to order on the website, the customer must be 18 years of age or older. The seller does not, by law, accept credit purchases for persons under 18 years of age. The seller reserves the right in individual cases to refuse or change a customer’s order (for example, if the customer has provided incorrect personal information and / or has payment remarks).
1.4 The seller reserves the right to final sale as well as any image and writing errors on the website, such as errors in product description or technical specification, incorrect prices and price adjustments (such as changes in prices from suppliers, currency changes) or incorrect information regarding whether an item is in stock. The seller has the right to correct any such errors and to change or update the information at any time.
1.5 The Website is owned by FindOnNet. The content of the Website is owned by FindOnNet or its Affiliates or its licensors. The information is protected by, among other things, intellectual property law and market law. This means that trademarks, company names, product names, images and graphics, design, layout and information about goods, services and other content may not be copied or used without written permission from FindOnNet.
2. Agreement and Order
2.1 In order to make a purchase by the Website, the Customer must accept the Terms. By accepting the Terms, the Customer undertakes to comply with the Terms in full, and agrees that he has read the information about personal data and consented to the use of personal data and cookies in accordance with FindOnNet’s Privacy Policy, see here ..
2.2 If you order an item from FindOnNet, FindOnNet will confirm your order.
3. Customer information etc.
3.1 FindOnNet recommends that the Customer creates a user account before the Customer purchases on the Website
3.2 The Customer undertakes to ensure that no one other than the Customer can use the Customer’s login information. The customer must not reveal the username and password of any unauthorized person and must ensure that the document with information about the username and password is stored in such a way that the unauthorized person cannot gain access to the information. The Customer must immediately notify FindOnNet if it can be suspected that an unauthorized person has gained access to the Customer’s password. The customer is responsible for all purchases made with his login details if such notification has not been made.
3.3 If FindOnNet suspects that the Customer is abusing their user account or login information or otherwise violates the Terms, FindOnNet has the right to shut down the Customer.
4. Prices, fees and payment
4.1 When ordering by the Website, the prices stated on the Website apply. Prices are stated in US dollars and include VAT.
4.2 The customer can pay in the manner specified on the Website. The Seller has the right to charge the Customer already in connection with the order.
5. Delivery and transport
5.1 Goods that are in stock are normally delivered within the number of working days specified on the Website. Unless otherwise specifically agreed (eg in connection with the booking of goods that are not in stock), delivery takes place no later than 30 working days from FindOnNet confirming the order in writing through the order confirmation.
5.2 The expected delivery time of the product is stated in the order confirmation, at checkout and / or on the relevant product page on the Website. In case of delivery delay, the Seller notifies you of this and continues to monitor the order.
5.3 If packages are to be redeemed, the Customer must do so within the time specified in the notification. Packages must normally be picked up in person with valid identification and package. The customer always receives a notification that shows where and when packages are to be picked up. Notification can be made by e-mail, regular mail and if the Customer has provided a mobile number, also by telephone call or SMS.
5.4 FindOnNet and its Partners reserve the right to charge you for packages that are not picked up or not received for all costs incurred in connection with such returns.
6. Right of withdrawal
6.1 When purchasing goods on the Website, a 14-day right of withdrawal always applies in accordance with current consumer protection legislation.
6.2 The right of withdrawal does not apply to the following types of goods
(a) goods which have been manufactured in accordance with the Customer’s instructions or which have otherwise been given a clear personal touch;
(b) goods with a broken seal that cannot be returned due to health or hygiene reasons (eg underwear, swimwear, in-ear headphones, cosmetic and hygienic products such as make-up and hair care, hair extensions, hair dryers, shavers, electric toothbrushes, scales, heating pads) , foot baths and similar products);
(c) a product that can rapidly deteriorate or become obsolete (eg food or medicine);
(d) audio or video recordings (for example, a CD) or computer programs with a broken seal; or
(e) digital content provided in any way other than a physical medium (for example, computer programs, applications, games, music, videos or texts accessed by downloading from or streaming).
6.3 By the Customer accepting the Terms, the Customer agrees that the right of withdrawal does not apply to digital content that is delivered in any other way than on a physical medium.
6.4 If the Customer wishes to cancel a purchase made by the Website, the Customer must, before the withdrawal period has expired, send a clear and unambiguous message to FindOnNet in the manner specified here. The customer must enter his name, address and other relevant information, e.g. order number, invoice number and name of the item in the message
6.5 When exercising the right of withdrawal, the Customer pays the return shipping, unless otherwise stated. The customer must save a delivery receipt on the return. The product must be sent back within 14 days from the date the notice of exercise of the right of withdrawal was submitted to FindOnNet. The product must be sent well packaged, in good condition and in original box.
6.6 When the Customer regrets his purchase, the amount paid by the Customer for the goods is paid back to the Customer, including delivery costs. Exceptions apply to any additional delivery costs as a result of the Customer choosing a delivery method other than the standard delivery offered by the Seller. When returning part of an order, the delivery cost is not refunded. On the amount to be refunded, the Seller has the right to deduct an amount corresponding to the depreciation of the product compared to the original value of the product, if and to the extent such depreciation is due to the Customer having handled the product to a greater extent than necessary to determine its properties. or function.
6.7 The Seller shall repay the amount as soon as possible, but no later than within 14 days from the date the Customer’s notice of exercise of the right of withdrawal was received. However, the Seller may wait with the refund until the Seller has received the item. The refund will be made to the Customer by the payment alternative chosen by the Customer, provided that nothing else has been agreed or that there are obstacles to such a refund.
7. Special conditions
FindOnNet reserves the right to terminate a FindOnNet customer’s membership if the customer violates FindOnNet’s terms or abuses the FindOnNet membership.
8. Warranty and complaint
8.1 Some of the Seller’s goods may be covered by warranty. Information about any warranty period and special warranty terms for each item is available on the Website or in these Terms. Warranty for goods only covers original manufacturing defects, and thus not defects that occur during or after a personal change in the product’s function and appearance, such as rebuilding, upgrading or other configuration of the product. The customer’s order confirmation is valid as proof of warranty. You can find terms and conditions for Partners’ possible guarantees on their respective terms and conditions page.
8.2 The right of complaint covers goods that are defective in accordance with current consumer protection legislation. Customer who wishes to make a valid error in the ordered item must contact the Seller as soon as possible after the error has been discovered by the contact information stated on the Website. 9.3 The seller is responsible for return shipping for approved complaints.
8.3 When the complained product is returned and the complaint is approved, the Seller will compensate the Customer in accordance with current consumer protection legislation. The Seller strives for this to take place within 30 days of the Seller receiving the complaint, but this may take longer depending on the nature of the goods. The seller reserves the right to refuse a complaint if it turns out that the product is not defective in accordance with current consumer protection legislation.
8.4 In the event of a defective or incorrect item received where the Customer wishes for a new replacement item, the Seller will send out the replacement item.
The delivery note must be returned together with the faulty or defective item. The invoice is written off when the returned item is registered in the warehouse.
9. Links
FindOnNet may link from the Website to other websites beyond FindOnNet’s control, and websites outside FindOnNet’s control may link to the Website.
10. Force Majeure
The Seller is not responsible for delays caused by circumstances that the Seller has not been able to control, such as general labor dispute, war, fire, lightning, terrorist attack, changed government regulation, tea
technical problems as well as errors or delays in services from subcontractors due to circumstances stated here. These circumstances shall constitute grounds for exemption which entail exemption from damages and other sanctions. Should any such situation arise, the Seller informs the Customer partly at the beginning and partly at the end of the time for the current situation.
11. Changes to the Terms
Seller reserves the right to make changes to these Terms at any time. All changes to these Terms will be posted on the Website. Changes apply from the Customer’s acceptance of the Terms (in connection with a new purchase or when visiting the Website)