FAQS

Q#1: I want to change my delivery address?
Answer: You cannot change your shipping address once your order has shipped.
Please contact us immediately if you wish to change your address before shipping.

Q#2: I want to change my product?
Answer: Before the order is dispatched, cancel the order on the website and place the
order again with the desired product.

Q#3: How do I track my order details?
Answer: An email and an SMS with the tracking number will be sent once the order has been
dispatched from our warehouse.

Q#4: How do I know my order is confirmed?
Answer: Once you’ve completed your purchase, we will send you an Order Confirmation email.

Q#5: Can I amend my order?
Answer: Unfortunately, we are unable to cancel or amend orders once they have been placed.

Q#6: How can I pay?
Answer: For your security and ours, we accept the payment method PayPal

Q#7: Can I call your customer service?
Answer: We have chosen to focus primarily on email.
You can contact us here and you should receive an answer within 1-3 working days at the latest.

Continue to Smart home to order your products